f111c Privacy Policy
Your privacy matters to us. This Privacy Policy explains what personal data f111c collects from players in Bangladesh, how that data is used to deliver a safe and seamless gaming experience, and what rights you hold over your information. We are committed to transparent, responsible data practices across every part of the f111c platform.
Minimal Data Collection
f111c collects only the personal data strictly necessary to operate your account, process payments, and comply with legal obligations. We do not collect data we do not need.
No Third-Party Advertising
f111c does not sell, rent, or license your personal data to third-party advertising networks. Your data is used exclusively for the operation and improvement of our own platform.
SSL Encryption
All data transmitted between your device and f111c servers is protected by industry-standard SSL/TLS encryption. Your personal and payment information is secured in transit at all times.
Full Player Control
You have the right to access, correct, and request deletion of your personal data at any time. Contact our support team and we will process your request within 30 days.
Payment Data Protection
f111c does not store full bKash, Nagad, Rocket, or card details on our servers. Payment data is processed exclusively through certified payment gateways with their own security protocols.
Responsible Gaming Privacy
Self-exclusion and responsible gaming preferences are treated with the highest level of confidentiality. This information is never shared outside f111c and is used solely to protect the player.
1. Data We Collect
f111c collects personal data through several channels: account registration, identity verification, payment processing, platform usage, and customer support interactions. Below is a full breakdown of the categories of data we collect and their source.
| Data Category | Specific Data Points | Collection Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, National ID (NID) number, passport number | Registration form; KYC document upload |
| Contact Data | Mobile phone number, email address, residential address (district, city, postcode) | Registration form; account settings |
| Payment Data | bKash / Nagad / Rocket account number (masked), Visa/Mastercard last 4 digits, transaction reference IDs, deposit and withdrawal amounts in BDT | Payment gateway; transaction records |
| Gaming Activity Data | Wager history, game session timestamps, bet amounts, win/loss records, bonus usage, preferred game categories | Platform activity logs |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session duration | Automated collection via cookies and server logs |
| Communication Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion periods, cooling-off requests, problem gambling flags | Account settings; support team records |
2. How We Use Your Data
f111c processes your personal data only for defined, legitimate purposes. We do not use your data in ways that are incompatible with the original purpose for which it was collected. The following table sets out our processing purposes and the legal basis for each.
| Processing Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Creating, maintaining, and administering your f111c player account, including password resets and profile updates | Contractual necessity |
| Identity Verification (KYC) | Verifying your age and identity to prevent underage gambling and fraudulent account creation | Legal obligation; contractual necessity |
| Payment Processing | Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card networks in BDT | Contractual necessity |
| Fraud & AML Prevention | Monitoring account activity for signs of fraud, money laundering, bonus abuse, and other prohibited conduct | Legal obligation; legitimate interest |
| Responsible Gaming | Administering deposit limits, self-exclusion, and cooling-off periods; identifying players who may need support | Legal obligation; player protection |
| Customer Support | Responding to support requests, processing complaints, and maintaining correspondence records | Contractual necessity; legitimate interest |
| Platform Improvement | Analysing aggregated, anonymised usage data to improve game performance, site navigation, and user experience | Legitimate interest |
| Promotional Communications | Sending bonus offers, seasonal promotions, and platform updates via email or SMS — only where you have opted in | Consent (opt-in) |
3. Data Sharing & Disclosure
f111c does not sell personal data. We share your data only with trusted service providers who assist in operating the platform, and only to the extent necessary for the specific purpose described below.
3.1 Payment Processors. To process your BDT deposits and withdrawals, f111c shares the minimum necessary payment data with our certified payment partners, including bKash, Nagad, Rocket, Upay, and Visa/Mastercard processing gateways. These partners operate under their own privacy policies and are bound by strict data security obligations. f111c does not receive or store your full payment account credentials.
3.2 Identity Verification Providers. To fulfill KYC obligations, f111c may share identity documents (NID, passport scans) with specialist identity verification service providers. These providers process your data solely to confirm your identity and are contractually prohibited from using it for any other purpose.
3.3 Fraud Prevention Services. f111c uses third-party fraud detection and anti-money laundering (AML) screening tools. Relevant transaction and account data may be shared with these services for the purpose of identifying and preventing financial crime. This processing is carried out under a legal obligation and legitimate interest basis.
3.4 Legal and Regulatory Disclosure. f111c may disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by applicable law, court order, or official regulatory directive. In such cases, f111c will disclose only the minimum data required and will, where legally permissible, notify the affected player.
3.5 Business Transfers. In the event of a merger, acquisition, or sale of all or part of f111c's business, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer via email or prominent notice on the platform and will ensure the acquiring entity provides equivalent data protection standards.
We Never Share Your Data With
- Third-party advertisers or ad networks
- Data brokers or list vendors
- Social media platforms for profiling
- Other gambling operators or competitors
- Any party outside the purposes listed in this policy
4. Cookies & Tracking Technologies
f111c uses cookies and similar tracking technologies to enable core platform functionality, remember your preferences, and improve your experience. Below is a full description of the cookies we use and why.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your account state, enable secure platform access. Without these, the platform cannot function. | No — required for operation |
| Functional | Remember language preferences, display settings, and last-visited game categories to personalise your session. | Yes — via browser settings |
| Performance / Analytics | Collect anonymised data on page load times, error rates, and navigation paths to help us improve platform stability and speed. | Yes — via browser settings |
| Security | Detect suspicious login attempts, prevent cross-site request forgery (CSRF), and protect your account from unauthorised access. | No — required for security |
4.1 Managing Cookies. You can control and delete cookies through your browser settings at any time. Most modern browsers allow you to block cookies from specific sites, clear existing cookies, or be notified when a new cookie is set. Please note that disabling functional or performance cookies may affect your experience on the f111c platform, including the ability to remain logged in across sessions.
4.2 No Third-Party Advertising Cookies. f111c does not permit third-party advertising networks to place tracking cookies on our platform. The only third-party cookies that may be present on f111c.net are those associated with our payment gateway partners, which are strictly necessary for processing transactions.
5. Data Security
f111c employs a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
5.1 Encryption. All data transmitted between your device and f111c servers is encrypted using TLS 1.2 or higher. Sensitive data stored in our databases — including identity documents and payment references — is encrypted at rest using AES-256 encryption. Passwords are never stored in plaintext; they are hashed using a modern, salted cryptographic algorithm.
5.2 Access Controls. Access to personal data within the f111c organisation is strictly controlled on a need-to-know basis. Only team members whose role requires access to specific categories of data are granted that access. All staff with access to personal data are subject to confidentiality obligations. Access logs are maintained and reviewed regularly.
5.3 Breach Response. In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, f111c will notify affected players without undue delay via their registered email address. We maintain an incident response plan and conduct periodic security audits to identify and address potential vulnerabilities proactively.
5.4 Player Responsibility. While f111c takes all reasonable measures to secure your data, you are also responsible for maintaining the security of your account credentials. Use a strong, unique password for your f111c account and do not share it with anyone. Enable any available two-factor authentication for additional protection. If you believe your account has been compromised, contact support immediately at [email protected].
6. Your Privacy Rights
As a player on the f111c platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Request a copy of all personal data f111c holds about you, including your account information, gaming history, and any KYC documents on file.
Request correction of any inaccurate or incomplete personal data held in your f111c account. You may update most details directly in your account settings.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
Request that f111c restricts the processing of your personal data in certain circumstances, such as while the accuracy of data is being contested.
Request your personal data in a structured, commonly used, machine-readable format so that you may transfer it to another service provider.
Object to the processing of your personal data for direct marketing purposes at any time. Your objection will be honoured immediately upon receipt.
7. Data Retention
f111c retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law or regulatory obligation. The table below summarises our standard retention periods by data category.
| Data Category | Retention Period | Reason for Retention |
|---|---|---|
| Identity & KYC Data | 5 years after account closure | AML and fraud prevention legal obligations |
| Transaction Records | 5 years after each transaction | Financial record-keeping and regulatory compliance |
| Gaming Activity Logs | 3 years after last activity | Responsible gaming monitoring; dispute resolution |
| Support Correspondence | 2 years after case closure | Quality assurance; dispute resolution |
| Technical / Log Data | 12 months from collection | Security monitoring and platform diagnostics |
| Marketing Preferences | Until opt-out or account closure | Consent management |
| Self-Exclusion Records | Indefinitely | Player protection; prevention of re-registration during exclusion |
Upon expiry of the applicable retention period, f111c will securely delete or anonymise your personal data so that it can no longer be used to identify you. Where data has been anonymised, it may be retained indefinitely for statistical and analytical purposes. Self-exclusion records are retained indefinitely to prevent players who have requested permanent self-exclusion from being able to open new accounts in the future.
8. Policy Updates & Contact
f111c may update this Privacy Policy from time to time to reflect changes in our data practices, technology, or applicable law. We will notify you of any material changes in advance.
8.1 Notification of Changes. When we make material changes to this Privacy Policy, we will notify you by posting a prominent notice on the f111c platform and by sending an email to your registered email address at least 14 days before the changes take effect. Minor changes (such as clarifications of existing practices or typographical corrections) may be made without prior notice; the "Last Updated" date at the top of this page will always reflect the most recent revision.
8.2 Continued Use as Acceptance. Your continued use of the f111c platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should discontinue your use of the platform and may request account closure by contacting support at [email protected].
8.3 Children and Minors. The f111c platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account, delete the data, and refund any deposits in accordance with our Terms & Conditions. If you believe a minor has registered on f111c, please contact us immediately at [email protected].
8.4 International Data Transfers. f111c's primary servers are located in secure data centres. In some cases, personal data may be processed by service providers located outside Bangladesh. Where such transfers occur, f111c ensures that appropriate safeguards are in place — including contractual data protection clauses — to maintain the same level of protection afforded under this Privacy Policy.
8.5 Contact Us. For any questions, concerns, or requests
relating to this Privacy Policy or the processing of your personal data,
please contact the f111c privacy team at:
Email: [email protected]
Subject line: "Privacy Policy Enquiry"
Response time: Within 30 days of receipt
Support hours: Daily, 9 AM – 11 PM Bangladesh Standard Time (BST, UTC+6)
Questions About Your Privacy at f111c?
Our support team is available daily from 9 AM to 11 PM BST to help with any privacy-related queries. You can also review our full Terms & Conditions, explore our Responsible Gaming resources, or head to our FAQ page for quick answers. Ready to play? Visit the f111c Casino.